Hyatt Place New Orleans Convention Center

There were 5 of us, so we booked a room with 2 queen beds and a queen pull-out sofa for a weekend while waiting to leave on a Carnival cruise. The room was huge, the beds were very comfortable. It is an older hotel, so the normal wear and tear is apparent, but we expected that. It was very clean, which is always our main concern. All the staff we interacted with were great - in total, maybe 7 between 4 front desk staff and 2-3 cleaning/maintenance staff. Front desk staff were very nice and accommodating. Our cruise was delayed due to a medical emergency detour, so we were not to go to the port until 11:00pm (previously 1:30pm), and we had a child with us - the staff were very helpful and arranged a discounted extra stay for us. Location was great - 5 min walk to Riverwalk Outlets Shopping Mall and Caesar's Casino; 20 min walk to the French Quarter; 5 min drive to the cruise port, places to eat within a 2-5 min walk.

I enjoyed staying at the Hyatt Place for my conference. The staff was super friendly, welcoming me when I returned back to the hotel and acknowledging me with a "good morning" to start my day. The breakfast was delicious! I also appreciated the location, it was an easy walk to the French Quarter and the river walk and accessible to ride sharing. Finally, I am one who loves to sleep in a quiet dark space. My room was very quiet and the bed was super comfortable. I will stay here again!

Breakfast, location, ease and excellence of car valet service

The breakfast was so much more than expected, the variety, the quality and the availability were excellent. The staff were informative and pleasant.

Really felt luxurious, only down point is paying $35 for parking a day. Breakfast was really good staff was really good. We didn't offer room clean everyday we manage your own. Just really nice place to stay for family. Surrounded by restaurants. Absolutely love the room we had two queen bed and a queen pull out couch. Great for a family of four mom and three adult children. This was a size room we were looking for in order to have one room purchase too. Just good overall.